HORECA Key Account Manager

Job vacancy open for applications until March 24th 2024

About Emkay Foods

Emkay Foods is a family owned and operated foodservice provider that imports, manufactures, distributes, and exports high quality, consistently reliable ingredients at a great value. Our products include a range of chilled and frozen meats, high-quality bakery and pastry ingredients, and other food service menu essentials sourced from the industry’s most reputable local and global players. Our team’s 40+ years of experience running restaurants, retail, wholesale distribution, and foodservice supply businesses puts as at the forefront of the foodservice industry in Egypt.

Emkay Foods is a continuation of decades of hard work, long-term relationships, and pioneering commercial achievements.

Job Summary

The HORECA Key Account Manager plays a focal point role between Emkay Foods and its customers. Their role is to understand the customers’ needs very well and to serve them accordingly, and to co-develop solutions that address further needs with Emkay Foods’ team. 

Tasks and Responsibilities

  • Establishing good rapport with clients.
  • Generating new sales using existing and potential customer networks
  • Achieving sales targets
  • Preparing reports on accounts and transactions.
  • Tracking account targets and Monitoring sales aligned with company objectives
  • Monitor sales metrics (quarterly sales results and annual forecasts)
  • Suggest actions to improve sales performance and identify opportunities for growth
  • Managing a portfolio of accounts to achieve long-term success
  • Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
  • Developing a thorough understanding of key clients’ needs and requirements and preparing customized solutions.
  • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
  • Ensure the correct products and services are delivered to customers in a timely manner
  • Serve as the link of communication between key customers and internal teams
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust
  • Negotiating contracts with key clients and meeting established deadlines for the fulfilment of each client’s long-term goals.
  • Strategic planning to improve client results
  • Collaborating with the sales team to maximize profit by up-selling or cross-selling

Requirements and Qualifications

The ideal candidate is a proactive, driven self-starter with a get-it-done attitude.

Ideally, the candidate would have:

  • A relevant bachelor’s degree
  • 1-2 years of experience in HORECA Sales
  • Familiarity with sales methodologies, processes, and strategies
  • Excellent communication and negotiation skills
  • Very good command of both Arabic and English
  • Having a car or access to a mode of transportation is essential for this role

To apply please fill out the short application below

HORECA Key Account Manager
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